You never get a second chance to make a first impression.
Polite and pleasant go a long way during office visits.
Preparing for contact lens exams.
Here's a guide to soft lens options.
Here's a rundown of important care and handling rules to teach your soft contact lens patients.
Lessons from a smoking car.
Turn around dissatisfied patients and find opportunities to improve your practice.
Experts reveal how to handle tough questions.
Learn the ABCs of triaging eyecare patients.
Want patients to come back? Make sure they understand the benefits.
Here are some timesaving tips to help your patients put some color in their lives.
Here are contact lens strategies for the new practitioner.
Together, you and your staff can support consistent communication, from start to finish. Here's what works in this contact lens focused practice.