When it came to reading the Snellen chart, this patient had no problems with spectacles. But his life outside the eyecare practitioner's office demanded a new approach.
Sometimes a "rule of thumb" needs to be bent. In this case, inflexibility in one practice sent a whole family elsewhere.
Already sold on contact lenses, this patient was plagued with chronic red eye until his eyecare practitioner uncovered an undiagnosed problem.
Confused by her symptoms, this patient finally found an eyecare practitioner who sorted them out and worked with her to find the best contact lenses.
A childhood injury and a dire prediction convinced this patient to accept poor vision. But his eyecare practitioner was not satisfied with the status quo.
The patient questionnaire gave her eyecare practitioner important clues to this librarian's contact lens intolerance.
This patient gave contact lenses another try — and is glad she did — thanks to her eyecare practitioner's commitment and realistic expectations.